Terms & Conditions

Last updated: December 22, 2025

Welcome to Bin Azeez. By accessing or using our website (binazeez.com) and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Engage in any conduct that restricts or inhibits anyone's use of the website
  • Attempt to gain unauthorized access to any part of the website
  • Use automated systems (bots, scrapers) without our prior written permission
  • Transmit any viruses, malware, or other harmful code
  • Impersonate any person or entity, or falsely state your affiliation

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • Product colors may vary slightly due to screen settings
  • We reserve the right to correct pricing errors or inaccuracies
  • Product availability is subject to change without notice
  • All products are 100% authentic and sourced from authorized distributors

4. Orders and Payment

Order Placement

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason
  • Order confirmation via WhatsApp is required before processing

Payment Terms

  • We accept prepaid orders only - no cash on delivery
  • Payment must be received before order shipment
  • Prices are in Pakistani Rupees (PKR) and include applicable taxes
  • Promotional prices are valid for the specified period only
  • We reserve the right to change prices without prior notice

5. Shipping and Delivery

  • We ship to addresses within Pakistan only
  • Delivery times are estimates and not guaranteed
  • Tracking information will be provided within 24 hours of order confirmation
  • Risk of loss passes to you upon delivery to the courier
  • We are not responsible for delays caused by courier services or force majeure
  • You must inspect packages upon delivery and report damages immediately

6. Returns and Refunds

Our return policy allows returns under specific conditions:

  • Products must be unused, unopened, and in original packaging
  • Returns must be initiated within 7 days of delivery
  • Opened or used perfumes cannot be returned due to hygiene reasons
  • Return shipping costs are the customer's responsibility (unless defective)
  • Refunds are processed within 7-10 business days after return verification
  • We reserve the right to refuse returns that don't meet our criteria

For complete details, please review our Shipping & Returns Policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Bin Azeez or its licensors and is protected by copyright and intellectual property laws.

You may not:

  • Reproduce, distribute, or display any content without our written permission
  • Use our trademarks or branding without authorization
  • Create derivative works from our website content

8. User Accounts

When you create an account with us, you must:

  • Provide accurate and complete information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

9. Disclaimer of Warranties

Our website and products are provided "as is" without any warranties, express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free website operation
  • Results from using our products

10. Limitation of Liability

To the maximum extent permitted by law, Bin Azeez shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:

  • Your use or inability to use our website or products
  • Unauthorized access to your personal information
  • Errors or omissions in website content
  • Third-party conduct or content

11. Indemnification

You agree to indemnify and hold harmless Bin Azeez, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or misuse of our website or services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms or use of our website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

13. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms and Conditions, please contact us:

Email: support@binazeez.com

WhatsApp: +923472949596

Website: https://binazeez.com